WebHosting, Inc. BILLING POLICY
By using the services of Domain Wizardry
WebHosting, Inc. hosting you agree to the billing policy below. This billing
policy may be changed at anytime without notice and it is the responsibility
of the customer to view this policy periodically.
All charges are made in the currency displayed while the invoice is generated.
Domain Wizardry WebHosting, Inc. accepts the following types of payment:
Check/money order, Email payments from Canadian
Credit card (VISA, Mastercard or American
All payments are due on the Account Statement
Date. The Account Statement Date is the monthly anniversary of the date the
account was activated. If you provide Domain Wizardry WebHosting, Inc. your
credit card information, you authorize Domain Wizardry WebHosting, Inc. to
automatically charge your credit card for charges that apply to your account.
You are responsible for keeping your credit card information with Domain
Wizardry WebHosting, Inc. up-to-date in regards to billing address changes
or credit card number change or credit card expiry date changes (email changes
to [email protected]).
Accounts that are ten (10) days past due may be automatically suspended.
All past due and unpaid balances are subject to collection. In the event
of collection, you will be liable for costs of collection.
Billing Terms Offered
Domain Wizardry WebHosting, Inc. offers three Billing Terms for hosting:
1. Monthly (every 1 months)
2. Quarterly (every 3 months)
3. Annually (every 12 months)
Longer billing terms have discounted rates as shown on our
host comparison chart . The Billing Cycle begins
on the Plan Activation Date. You can change your billing term at anytime
but the new billing term will only begin at your next renewal date.
All additional features added to an account are charged upon activation on
a per Invoice basis. Additional items are non-refundable and include such
services as Miva License Fees, Urchin Web Logging Software, and MS SQL database
hosting services to name just a few.
In order to insure uninterrupted service to your website, all plans will
be automatically renewed ON or AFTER the renewal date using the credit card
you used upon ordering. The rate charged will be the current rate on the
date of renewal. If you wish to cancel your plan before plan renewal, please
refer to the Cancellation section below.
Domain Wizardry WebHosting, Inc. does not mail paper invoices or statements
unless specifically requested. Invoices will be emailed to the email address
used upon account signup unless otherwise notified. You may retreive any
of your accounting information via your online control panel.
Returned (NSF) Checks Domain Wizardry WebHosting, Inc. charges a $35.00 fee
for returned (NSF) checks. Customers that issue an NSF check will be required
to submit future payments with a certified check or money order.
If a host account is overdue Domain Wizardry WebHosting, Inc. reserves the
right to suspend or cancel the account at anytime past 10 days overdue. Domain
Wizardry WebHosting, Inc. will attempt to contact the account holder before
taking such action via email and phone. Accounts overdue past 30 days may
be suspended without further notice.
Reactivation Of Suspended Accounts
An overdue charge may apply to reactivate an account. This is at the full
discretion and decision of Domain Wizardry WebHosting, Inc..
Host plans will automatically renew until a plan is cancelled. In order to
cancel service, you must contact Domain Wizardry WebHosting, Inc.'s Accounting
Team at (416) 496.1784. Domain Wizardry will assist you with the cancellation
THERE ARE NO REFUNDS PAST THIRTY DAYS
Please be aware that there are no refunds past 30 days on any Domain Wizardry
WebHosting, Inc. service as agreed and stated on the order form you used
when signing up with Domain Wizardry WebHosting, Inc..
Cancellation requests must be received by Domain Wizardry WebHosting, Inc.
a minimum of ten (10) days prior to the end of your Billing Term. Cancellations
submitted later than this time may result in automatic renewal of your hosting
plan. Once renewed there are NO REFUNDS. Cancellations are effective on the
day we are informed to cancel an account by the customer and Domain Wizardry
WebHosting, Inc. is unable to cancel your account on a future date. When
an account is cancelled all emails, website files on the server and all other
Domain Wizardry WebHosting, Inc. host settings will be deleted and NO BACKUPS
MADE for later retrieval. Domain Wizardry WebHosting, Inc. will confirm the
cancellation request once it is processed.
Cancellation of services does not relieve the customer from paying any
outstanding balance owed on the account.
Domain Wizardry WebHosting, Inc. reserves the right to cancel any account,
at any time, without notice, for any reason considered appropriate by Domain
Wizardry WebHosting, Inc..
30 Day Money Back Guarantee
Each of Domain Wizardry WebHosting, Inc. 's web hosting plans carries a 30-day
money back guarantee. If you are not completely satisfied with our hosting
services within the first 30 days of your contract, you will be given a full
refund of the monthly service fee's paid excluding any setup fees, domain
registration or transfer fees, charges for excess bandwidth or other charges
related to setup or utilization of the service. There are no refunds on MS
SQL monthly fees, dedicated real audio streams, Miva license fees, SSL
certificate registrations, domain name registrations/transfers, or Urchin
logging fees. There are no refunds available for SSL Certificates or Miva
Merchant Fees paid.
Refunds are only available within 30 Days of account start up. There are
no refunds offered or promised after 30 days.
Customer agrees the following regarding nameservers. Domain Wizardry WebHosting,
Inc. periodically does domain audits for those domains hosted on our servers.
If a domain hosted on our servers has nameservers different then Domain Wizardry
WebHosting, Inc. nameservers, and is pointed to another web host company's
server(s), where the customer has not notified Domain Wizardry WebHosting,
Inc. that they have moved their website to another hosting service then this
policy shall apply:
1. Domain Wizardry WebHosting, Inc. has the right to delete the host account
from our servers including all email accounts and website data without further
This policy is to protect both the customer and Domain Wizardry WebHosting,
Inc. from any individual that could possibly use the host account to send
spam or other malicious code to others FROM your account with us.
Credit Card Disputes/Chargebacks
Domain Wizardry WebHosting, Inc. has a zero tolerance policy for chargebacks.
Any customer who disputes a credit card payment is subject to account termination
at Domain Wizardry WebHosting, Inc.'s discretion.
Price Changes / Policy Changes
Domain Wizardry WebHosting, Inc.'s prices and policies are subject to change
without notice. Any price changes become effective on the renewal date.